Give me a call 859-313-2968. I am kind if the resident expert on Volgistics, and have traveled all over doing trainings, including conferences and intensive one-on-ones. I will be happy to help you.... Just to much to type out here :)
We have a larger number of volunteers than you do. We also have a large number of users because of multiple locations. I developed a "How To Manual" that I would be willing to share if you think it would be of value.
Contact me if interested, firstname.lastname@example.org
Frank I would love to see it :)