I am writing a position description for volunteers on one of the nursing units and need a new way to list the duties.

What I have is:

The 3rd West volunteer serves as an extension of good will for the hospital to the families/friends of patients on 3rd West.  The volunteer provides updates of patients to families/friends and offers possible assistance.

1. Deliver charts where they are needed

2. Water flowers

3. Tidy up linen closet and kitchen

ect.

Does someone out there have a position that you could share with me that makes the volunteer duties look important.

This is what I have been asked to do and if someone out there has a good format I sure would appreciate it.