Society for Healthcare
I am trying to come up with ideas that I can use for my goals for next year. Other than hours and number of volunteers, does anyone else have something they do that can be "counted" in metrics?
I am at a loss!
Anything would be helpful!
Nancy, I have to track several stats:
Avg. hours served monthly per active volunteer; target : 17 Hrs or >
(this is not necessarily accurate as it includes those on LOA in the avg)
Value wage for hours served; target min $58,000 / mo
turnover rate; target monthly below 2.92% to achieve annual below 35%
# vol who served for month; target based on hx data
net gain of volunteers; target to achieve net gain of xyz by year end (currently @ 12) key is the NET....(college students effect # greatly)
patient escort transport call volume - trend for volumes
number of patient visits by ambassadors both on inpatient floors and maternity.
These are some great ideas - how did you arrive at the turnover rate goal #?
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