I utilize volunteer reporter and I am seriously considering an alternate program (Volgistics).  I find the volunteer reporter program EXTREMELY slow.  We are booted off the system more than being on the system for signing in.  Also, if you add a message you have to go around to each system and reboot it individually.  They no longer make the orignal touch screen systems and we have had to go to loading it onto a stand alone (networked) PC with touch screen capability.  the maintenance cost per year is $300 which does include updates, but, the technical support provided is minimal.  Does anyone else have the problem of it being EXTREMELY slow.