We do have a group of volunteer chaplains (Rev's, Priests, Eucharistic Ministers, etc.)  We also have a director for the pastoral care department.  Nursing units have direct contact information for the director and assistant director.  "volunteer services" does not get involved with their daily activities, but, serve as the keeper of information so they can utilize the automated sign in system, attend volunteer functions, received e-blasts...but they ultimately fall under a seperate department.