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Information Desk Coverage

  • Thursday, May 25, 2023 10:34 PM
    Message # 13206873

    Does anyone know of a best practice related to Information Desk coverage on weekends and nights? Does anyone utilize volunteers for these times or paid staff?  

    Last modified: Friday, May 26, 2023 6:37 PM | Tracy Mcdougal
  • Friday, May 26, 2023 9:14 AM
    Reply # 13206979 on 13206873

    We use volunteers at our Main Lobby information desk every day of the week.   I have 8-12  12-4  4-8 shifts.  They are able to look up patient room numbers and help way find.   They do have computer access to a patient list  so we have them do confidentiality training.

  • Friday, May 26, 2023 6:38 PM
    Reply # 13207259 on 13206873

    Thank you very much…I appreciate you

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