Jill,

We have a veteran visitation program which we began a few months ago.  We have started simple with a report which runs each morning from EPIC showing us veteran's admitted to our inpatient floors.  I have one volunteer each day who rounds on them to simply say hello, thank them for their service, visit for a moment and we present them with a military challenge coin. 

The EPIC report also shows me name;  admission date/time; last admission (I try to visit just once if they have been admitted since we began the program in June, but that is getting a bit challenging to manage so I'm working on ways to manage that better); room number; admit in last 24 hours (this column is checked and these are the ones we visit daily since patients can have multi-day stays - just helps me quickly tell volunteers who to visit).

Volunteers love visiting the patients.  I have some staff members that back up the volunteers if they are out for the day.  Currently, we only visit M-F so the Monday volunteer can get lots of visits trying to catch up from the weekend.

Feel free to call if you have questions -  940-764-3044.