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My Chart Volunteer Rounds

  • Tuesday, April 21, 2026 3:49 PM
    Message # 13623283

    If your hospital system uses EPIC's My Chart, do you have volunteers rounding to assist with MyChart education, log-in issues, etc. for inpatients?  My IT team is asking for assistance from volunteers and I'm trying to develop processes for this.  I think my students will be fine doing something this summer and they can help me build some guidelines, but wondering if any other system does this that might have some insight on how they involve volunteers, any training materials, etc.

  • Tuesday, May 19, 2026 9:32 AM
    Reply # 13633417 on 13623283

    Dear Kim - 

    There is a great deal of charting.  It my be an idea for IT  to create guidelines if volunteers would be helping you.  I suggest this because they/IT Team are staff and have access to the overall system.  Volunteers tend to come and go, and when they leave they take valuable information with them.  Thank you and I was happy to reply to your messages. 

    Sincerely -- 

    elizabeth 

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