I too have been addressing issues of lack of compliance. Volunteers are supposed to wear red top with navy, khaki, black or white slacks/skirt/capre slacks for ladies. No shorts, No jeans and recently added No leggings. Our surveyors have never mentioned anything regarding volunteer appearance. In our long term care facility it is very lax due to the environment; but, the main hospital is more enforced. Red cotton t-shirts were purchased for those who do gardening (at no cost to the volunteer). I stress at my annual training the need to wear the appropriate attire. I bring samples and do a show and tell. I also put it as a question on the post test for training. The show and tell is a bit elementary, but, it gets the point home. We also have a corporate wide policy of "natural" hair color, covering inappropriate tattoo's and face piercings. These issues are stated at interview.