Lori, is this presentation for the conference? I did a presentation at the MAHA conference called, "Taking the Plunge"...moving your gift shop from good to great.
It was primarily directed to the buyers of hospital gift shops who have continued to do business the way it was done 25 years ago. I'm on a mission to keep our gift shops in the hands of our auxiliaries/volunteers/womens' boards, etc. through the capable assistance of a paid experienced retail manager to support them. Let me know if this interest you. Barb Hoey, Union Memorial Hospital, Baltimore, MD
