I have not yet progressed to on-line annual training, but, would some day like to get there. In the interum, I am trying to reduce paperwork processed for annual signatures. In the past I have had volunteers sign off on verifying their demographics, re-sign all of the following...customer service excellence agreement, consent to interview, photo, video tape, commitment to confidentiality and the safety responsibility policy (a/k/a - red rules). I believe much of the obtaining signatures is redundant year after year.
As an employee, we sign it once and done and as an employee are required to do an on line safety training.
Your thoughts and suggestions would be most welcome regarding the redundant signing of paperwork for the volunteers.