Purpose of Volunteers in Patient Registration area assist the staff in the Registration ARea by ensuring patients and visitors easily find thhe way to their destination.
Assignment summary: Assist Patient Registration Staff with directing and escorting patients and visitors to the apppropriate areas of the hospital.
Duties include:
Greet patients and visitors as they arrive in the area
Help patients to properly sign in
Inform patients when it is their time to register
Escort patients to the appropriate department
Visit with waiting patients and their families
Obtain a wheelchair if needed
Process order by ensuring that orders are given to billing clerk for authorization and/or payment and return orders to patient