Linda,
We take them through volunteer orientation procedures as with any volunteer. Then they are turned over to the Director of Pastoral Care to train and decide if that is an appropriate role for them. We have 3 full time paid chaplains, but also guarantee 24/7 coverage so we do rely heavily on volunteers to fill this need. Also every newly admitted patient receives a pastoral care visit within 24 hours of their admission. I don't know about the requirements, references, qualifications - that is really at the discretion of the Director of PC. Email me if I can be of any further help.
Patty