We have two gift shops. Both have volunteers who serve as cashiers during the daytime, Mon-Fri, and paid staff cashiers who cover evening and weekend hours. We have a paid gift shop manager who reports to me, and she has a paid assistant. The salaries for the cashiers are paid 100% by our Auxiliary. Salaries for the manager and assistant are partially paid by the hospital and partially paid by the Auxiliary. Our gift shops are still seen as a volunteer service area, not a department of the hospital, and proceeds from the operation of the shops goes to the Auxiliary.
We do have an Auxiliary board, but the structure has changed. In years past we had a "chairperson/representative" for each volunteer service area and that person served on the board. Due to dwindling interest among our volunteers in serving on the board, we now have officers and 4 at-large members. Even with the downsizing and structure changes, we still have a difficult time finding people who are willing to serve on the board. Our board's focus is on fund raising, determining how those funds will be allocated, and on promoting awareness of our volunteer program and the Auxiliary in our community.