Our volunteers handle the customer service aspects, specifically they man the arrival desk, logging arrivals/times, handle getting the patient to the Triage area, provide comfort items (tissues, emesis basins....) escort patient families to the ER bay once the patient has cleared triage and been admitted, can push patients in wheelchairs as appropriate. They do NOT serve as transporters for the ER itself, or do any visiting once the patient has been admitted and taken to the ER itself.
