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The Joint Commission

  • Wednesday, December 08, 2010 10:19 PM
    Message # 477219
    Deleted user
    ALERT!! Richard Smith, Engineer with Joint Commission, has a passion for hospital gift shops!  He inspected my gift shop AND the stock room. It wasn't just a walk through, he was looking hard for something wrong.  Fourtunately I didn't have anything within 18" of the ceiling and I had everything up off the floor.  Of course I was totally unproductive for two weeks because it's impossible to run a stockroom without receiving cardboard boxes or having anything touch the floor.  He never mentioned it but I was told in advance that he has a problem with original shipping cardboard and wants is disposed of immediately.  This is my third Joint Commission survey since I've worked in the gift shop and this is the first time they have inspected the gift shop or stock room.  So be warned...
  • Thursday, December 09, 2010 2:49 PM
    Reply # 477627 on 477219
    We had the exact same experience earlier this year with JCAHO.  A male inspector really went over the entire gift shop completely. We were also fine on the ceilings & boxes in the stockroom floor.  As Gay mentioned, our production was not up to normal trying to keep everything in order.  Plus our sales were down because associates did not want to venture out in the hallways for fear of running into one of the inspectors. This was my 5th or 6th JCAHO inspection & only the 2nd time they came into the gift shop.  They were also concerned with the sprinkler heads in the shop & balloons being near them.  They barely mentioned a tiny shelf being over a flower prep doorway just a couple  of inches. Overall they were very positive and complimentary on our shop!!
  • Friday, September 27, 2013 11:22 AM
    Reply # 1399722 on 477219
    Deleted user
    Well, I have survived another Joint Commission inspection!  Unlike three years ago, this inspector was not obcessed with cardboard boxes, his passion is helium tanks. The only thing he asked was to see the helium tank.  He pulled hard on the chain that secures the tank to the wall then he pulled on the lock to be sure it was locked, then he left. 

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