The WakeMed Health & Hospitals gift shops are hospital department cost centers, managed by paid staff employed by WakeMed.  Raleigh Campus gift shop is 100% paid staff.  Cary Hospital has volunteer cashiers M-F 9am - 4pm as available. 

The paid staff verifies and closes the registers at night.  They complete a daily reconciliation sheet to verify the day's activity. They take the funds to Campus Police and check in for placement in vaoult (Raleigh)/ take to Business Office and check in to place in vault.  Paid staff complete all deposit processes next day. Staff at each hospital maintain a spreadsheet of data associated with the deposits.  Funds are delivered to respective vaults for pick up by the bank.  Deposit verification spreadsheets and media backup (Batch Settlement reports, etc.) are delivered to Patient Financial Services - staff there key into the hospital system general ledger. 

The paid managers of each gift shop buys for the gift shop.  A receiving clerk (Raleigh) or paid staff and manager (Cary) verify all orders as they are delivered, post the items to the POS inventory system and place packing slips with posting forms on Director/Community Services's (Raleigh) / manager's (Cary) desk.  When the invoice arrives the Director (Raleigh) verify the invoices with the order, signs off on the invoice,  and the bill is paid.  In Cary, the Director is second signature to the manager signature on all invoices.  All invoices are delivered to Accounts Payable and are processed by that team.   Every month the GL and procurement reports are audited by Retail/Vol Admin specialist and respective managers to ensure accuracy of posting for all deposits and AP.  Audits are performed with the hospital system audits annually.